On the organization settings page, Organization Admins can manage user access in Blackout. This section covers inviting users, assigning roles, and activating or deactivating accounts, along with an overview of role-based permissions.
Before You Begin
Before managing users in Blackout, ensure the following:
You are logged in as an Organization Admin.
Only Organization Admins can invite users, update user roles, or deactivate accounts.
How to Invite Users
Only Organization Admins can invite new users to Blackout.
To invite a user:
Click Manage Organization.
Select Invite User.
Enter the email address of the user you wish to invite.
Click Invite User to send the invitation.
The invited user will receive an email containing a link to set up their account. The user’s default role will be Contributor. When they click the link, they will be prompted to enter their First Name, Last Name, and Password.
Canceling an Invitation
To cancel an invitation:
- Navigate to Manage Organization.
- Locate the invited user.
- Click the three-dot Actions menu next to their name.
- Select Cancel Invite.
The invitation is canceled immediately, and the user is removed from the list.
Note: Invitations can only be canceled before the user accepts them.
Resending an Invitation
If a user has not accepted their invitation, an Organization Admin can send another invitation.
- Navigate to Manage Organization.
- Locate the invited user.
- Click the three-dot Actions menu next to their name.
- Select Resend Invite.
Note: You can use the Active, Invited, and Deactivated filters or the Filter Members search field to locate users.
How to Update User Roles
Only Organization Admins can update user roles.
To update a user's role:
- Go to Manage Organization.
- Locate the user whose role needs to be changed.
- Click the dropdown in the Role column.
- Select the new role.
Note: Role changes may take a few minutes to take effect. Organization Admins cannot change their own roles. User roles apply across the organization. Workspace access is managed separately by adding users to individual workspaces.
User Roles
| User Role | Description |
|---|---|
| Organization Admin | Can create, manage, and access all workspaces; invite and manage organization users; and perform all workspace actions, including uploading and deleting documents, placing redactions, and creating, running, and sharing productions. |
| Workspace Admin | Can manage workspaces they have access to, including editing workspace settings, adding or removing workspace users, uploading and deleting documents, downloading original files, placing redactions, and creating, running, and sharing productions. |
| Contributor | Can view documents, place and remove redactions, and create and remove document tags in workspaces they have access to. |
| Reader | Can view documents in workspaces they have access to but cannot place or modify redactions. |
How to Deactivate and Reactivate Users
Only Organization Admins can deactivate users.
To deactivate a user:
Navigate to Manage Organization.
Find the user you want to deactivate.
Click the three-dot menu next to their name.
Select Deactivate.
A confirmation window will appear click Deactivate to confirm.
To reactivate a user:
- In Manage Organization, click the Deactivated filter.
- Click the three-dot menu next to the user.
- Select Reactivate User.
- Confirm the reactivation in the confirmation window.
Note: Deactivating a user revokes all production shares sent to that user and reactivating does not restore them. The user's role and workspace memberships are kept and come back on reactivation.